I’m usually pretty forgiving when I see someone venting their frustrations about a topic because Lord knows I’ve done it enough times. Sometimes though these vents warrant a rebuttal. This is one of them.
James Farmer over at incsub got his knickers in a knot over the posting by Will Richardson regarding the Future of Teaching. I’m not sure if it’s a disagreement with the content or a defensive reaction to the positions but in either case he’s gotten me fired up now as well. (all due and sincere respect to James and Will. I wouldn’t spend time responding if I didnt’ think you were worth hearing. Which leads me to…)
“Interestingly enough I’ve belonged to three broad professions so far, teaching, journalism and web-design/dev… all of which no end of the unqualified and unexperienced won’t hesitate to have an opinion on. Just because you’ve been taught, doesn’t mean you can teach… because you read newspapers doesn’t mean you can pick up a pen (or a blog!) and become a journalist and because you spend every day on the web, that you can design successful environments and experiences. I’ve learned the hard way.”
…
“And how many teachers at the chalkface heard how their qualifications and experience as teachers was pretty useless really, how many people stood up and said ‘this is nonsense’ (apparently consensus was only lacking around the real pressure points???) and how many of the attendees work day in day out with FT teaching loads in government schools… or have done?”
“I am sick and tired of people who really know very little about education and teaching mouthing off about it”
I’ve used these same arguments myself in many of the professions I’ve held over the years and seeing them in writing makes me realize how truly self-centered and arrogant they are. For all intents, the statement is “unless you’ve done it, you don’t have anything worth contributing.” Stings that way, doesn’t it?
Let’s start with the basics. If you’ve been taught you know how to recognize when you’ve been taught poorly. You can communicate what was wrong with the experience and what was right for you. At a minimum you expect to be heard and acknowledged for your input and feedback. When dismissed out of hand you view the “authority” figures as arrogant, elitist, egotistical, uncaring, and uninterested. Not every idea is a great one but I’d challenge you to tell me the ideas that aren’t worth hearing at all because of their source. Based on this approach it stands to reason that the feedback from our students, who haven’t written, taught, or designed web sites has little or no value. Complete nonsense to be sure.
As an EdTech it’s easy to say, “it’s technical, let me worry about it.” It’s a great way to stifle insight and maintain the status quo. Peel away the titles, certifications, certificates, degrees, Universities, and other associated separatist “we know more than you do” badges of education and what you have is people with varieties of experiences all with an equal ability to contribute and shape the future if we’re only willing to listen. Ask a graduating senior about the best teacher they had in school and why. If you get then answer “because they had a Masters from University of Big Ideas” I’ll buy the coffee. (Haven’t had to buy it yet for your information.)
As a web guy by passion and profession (one stop along a long and varied history of experiences) understanding your users, listening to them, and then meeting and exceeding their needs is one of the hallmarks of success in this field (but you already knew that didn’t you). Ask any web designer what they dread the most and I’d wager they’ll answer “the user who THINKS they know how to design a site”. I’ve said it myself but in the same breath I’ll admit that some of the best designs and ideas I’ve encountered and participated in were spurred by that same kind of input. Not every idea goes into place, not every recommendation is implemented, but if it makes us think just a little differently it is a good thing.
We are teaching people of all ages and backgrounds. If we fail to listen to and learn from our peers and students we’re not qualified to wear the mantle “teacher”.